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RETURN YOUR ITEM

To return your item for a refund please complete our online returns for below.

 

Please, allow up 5-7 working days for your return to reach our PO Box (1-4 weeks if you're returning an item from outside of the UK). We are a small boutique business and currently only have the capacity to process our returns once a week, so please allow 14-days for your refund or store credit to be completed.

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If you have any questions, please contact us via our contact form.

FOR LUNA RETURNS FORM

ABOUT YOU

Please, provide us with the following information so we can find your order and process your return efficiently.

YOUR ORDER & ITEM DETAILS

Your order number will be on your confirmation email (check your spam folder if you haven't received it or click here to find your order number.

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